Warranty and Returns


Goods which are either unsuitable or have been purchased in error may be returned to ourselves for credit/refund or exchange within 30 days of receipt of the purchase. Goods must be in unused, in there original packaging and with any tags/labels still correctly attached Please note we reserve the right to charge a fee to replace product packaging which is defaced, damaged or missing. Goods must be in a re-salable condition when returned (Unless proven faulty).

All Crash Helmets MUST have all stickers/instructions attached to the helmet and in there original box, as they will not be accepted as new, therefore can't be returned. Please do not place tape directly onto the box as this means the box can not be used and we reserve the right to charge to replace it.

No refund for shipping costs will be given unless it is our error. This includes sending/returning

Please contact us before returning any item

Please address returns to:

MSG Bike Gear, Returns Dept, Newsham Hall, Aislaby, Eaglescliffe, Stockton on Tees, TS16 0QS UK